Privacy Policy
Milano Nail Spa Pasadena
Privacy Policy – Milano Nail Spa Pasadena
Effective Date: August 15, 2026
Milano Nail Spa Pasadena (“Milano Nail Spa Pasadena,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, book an appointment, contact us, visit our salon, or participate in our promotional programs, including SMS/text messaging.
1. Information We Collect
Depending on how you interact with us, we may collect:
– Name
– Phone number
– Email address
– Appointment and service information
– Customer preferences and communications
– Payment or transaction information when necessary to process a purchase
– Information you voluntarily provide through forms, promotions, reviews, or other communications
– Website usage information, such as IP address, browser type, device information, cookies, and similar technologies
We only collect information that is reasonably necessary to provide our services, communicate with customers, operate our business, and improve the customer experience.
2. How We Use Your Information
We may use your information to:
– Schedule, confirm, and manage appointments
– Contact you regarding your appointments or transactions
– Respond to questions and customer service requests
– Send promotional offers, discounts, special events, and other marketing communications when you have requested or consented to receive them
– Process payments and purchases
– Administer loyalty, rewards, gift card, or promotional programs
– Improve our services, website, and customer experience
– Maintain business records and comply with applicable legal requirements
– Prevent fraud, misuse, or unauthorized activity
3. SMS/Text Messaging Privacy
If you voluntarily provide your mobile phone number and opt in to receive SMS/text messages from Milano Nail Spa Pasadena, we may use your phone number to send messages such as appointment reminders, confirmations, promotional offers, special events, discounts, and other communications that you have agreed to receive.
SMS OPT-IN DATA WILL NOT BE SHARED
We do not sell, rent, or share your mobile phone number or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.
Your SMS consent and related information will not be used to authorize another company to send you its own marketing text messages.
We may use trusted service providers that help us operate our SMS messaging program, appointment system, website, or business. These providers may process information solely as necessary to provide services to us and are not authorized to use your SMS opt-in information for their own independent marketing purposes.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, customers, property, or safety.
4. SMS Consent Is Not a Condition of Purchase
Your consent to receive marketing text messages is not a condition of purchasing goods or services from Milano Nail Spa Pasadena.
You may choose not to receive promotional SMS messages and can still make appointments, purchase services, or otherwise interact with us.
5. How to Opt Out or Get Help for SMS
To Get Help: Reply HELP to any text message for assistance, or contact us directly at (832) 810-1339 or milanonailspapasadena@gmail.com.
To Opt Out: Reply STOP to any text message at any time to cancel. You will receive a final confirmation message stating that you have been unsubscribed.
You may also contact us directly to request that your number be removed from our marketing SMS list.
After receiving an opt-out request, we will process the request within a reasonable period. You may continue to receive certain non-marketing communications that are necessary to complete a transaction or provide a service you have requested, such as appointment-related communications.
For information about consumers’ rights to revoke consent to certain calls and texts, see applicable FCC guidance.
6. Information Sharing
We do not sell your personal information. We may disclose personal information strictly to:
– Service providers that help us operate our business
– Appointment booking and scheduling providers
– Payment processors
– Website, hosting, technology, or customer-management providers
– Professional advisors when reasonably necessary
– Government authorities or other parties when required by law
Any sharing will be limited to what is reasonably necessary for the applicable business purpose, legal requirement, or service.
SMS opt-in/consent information and mobile phone numbers used for SMS marketing will not be shared with third parties for their own marketing purposes.
7. Cookies and Website Technologies
Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website traffic, and improve functionality.
Third-party services used on our website may have their own privacy policies and data practices. We encourage you to review the privacy policies of those providers where applicable.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, administer customer relationships, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer reasonably necessary, we may securely delete or dispose of it, subject to applicable legal and business requirements.
10. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children under 13 without legally required parental consent.
If we learn that we have collected personal information from a child under 13 in circumstances where parental consent was required, we will take reasonable steps to delete that information.
11. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, booking services, social media platforms, payment providers, or other services.
We are not responsible for the privacy practices or content of third-party websites. Your interactions with those services are governed by their respective privacy policies.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may also opt out of promotional email or SMS communications at any time.
To make a privacy-related request, please contact us using the information below.
13. Contact Us
Milano Nail Spa Pasadena
3552 Spencer Hwy
Pasadena, TX 77504
Phone: (832) 810-1339
Email: milanonailspapasadena@gmail.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this page periodically.
————
Milano Nail Spa Pasadena is committed to protecting your information and respecting your choices regarding communications.
